Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with UK law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the professional confidentiality obligations for solicitors.
Who We Are
- Name and contact details of the law firm (data controller).
- Contact details for data protection queries (e.g., Data Protection Officer or relevant contact).
What Personal Data We Collect
- Information you provide in the form (such as name, contact details, details of your legal enquiry).
- Any additional information you provide during our communications.
How We Use Your Information
- To assess your enquiry and provide a quote for legal services.
- To communicate with you regarding your request.
- To comply with legal or regulatory obligations.
Lawful Basis for Processing
- We process your data on the basis of your consent (when you submit the form), to take steps at your request prior to entering into a contract, and to comply with our legal obligations as solicitors.
Confidentiality
- Your information will be kept confidential in accordance with our professional duty under the Solicitors Regulation Authority Code of Conduct and common law. We will not disclose your information unless required or permitted by law, or with your consent.
Who We Share Your Data With
- We do not share your information with third parties except as necessary to provide our services, comply with legal obligations, or with your consent.
- If we use third-party service providers (such as IT or cloud services), we ensure they meet UK data protection standards.
International Transfers
- If any data is transferred outside the UK, we will ensure appropriate safeguards are in place to protect your information.
How Long We Keep Your Information
- Your data will be retained only as long as necessary to fulfil the purposes it was collected for, comply with legal obligations, or as required by professional rules.
Your Rights
You have the right to:
- Be informed about how your data is used.
- Access your personal data.
- Have incorrect data rectified.
- Request erasure of your data (where applicable).
- Restrict or object to processing.
- Data portability (where applicable).
- Withdraw consent at any time (where processing is based on consent).
- Complain to the Information Commissioner’s Office (ICO) if you have concerns.
Data Security
- We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
Contact and Complaints
- If you have questions about this policy or your data, contact [firm’s contact details].
- If you are dissatisfied, you can contact the ICO (Information Commissioner’s Office).
Updates to This Policy
- We may update this policy from time to time. The latest version will always be available on our website or upon request.